FAQs
How long it takes to response?
Our customer support team is here to help! Expect a response within 24 hours.
Can I have a refund?
Yes, you can get a refund if the item is not damaged or washed. However, you will need to cover the return shipping cost. For more details, please read our refund policy
How long does shipping take?
USA: 2-8 business days.
Other countries: Shipping times vary depending on location. Estimated delivery times will be provided at checkout.
How do I use a gift card?
Simply enter the gift card code at checkout to apply the balance to your order.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our support team within 14 days of delivery with a photo of the issue. We’ll be happy to help resolve it!